Provo Power utilizes Customer Service for all utility billing services (payments, new service, change of name, etc.) Please call or visit our Customer Service Office located at 351 West Center Street (801)852-6000.

Provo Power utilizes Provo City 311 Customer Service for all utility billing and account management for customers in the Provo city boundaries.

Please refer to the phone numbers below that corresponds with the type of service call needed.

Electric Rate Schedules

These Rate Schedules define each electrical rate structure including residential, commercial and industrial customers, in addition to security lighting fees and others. The rate schedules are reviewed on an annual basis with the emphasis on keeping the rates as low as possible but still covering the power costs associated. Each schedule below has the updated rates as it pertains to each customer.

• 2020 Rate Summary
• Rate Schedule No. 01
• Rate Schedule No. 01.1
• Schedule Number 2
• Schedule Number 3
• Schedule Number 4
• Schedule Number 6
• Schedule Number 7
• Rate Schedule No. 08
• Schedule Number 10
• Schedule Number 11
• Schedule Number 12
• Schedule Number 20
• Schedule Number 21
• Schedule Number 22
• Net Metering Rate Summary