To set up your utility account, please visit our Customer Service Office located at 351 West Center Street.

Provo Power utilizes Provo City 311 Customer Service for all utility billing and account management for customers in the Provo city boundaries.

Please refer to the phone numbers below that corresponds with the type of service call needed.

Electric Rate Schedules

These Rate Schedules define each electrical rate structure including residential, commercial and industrial customers, in addition to security lighting fees and others. The rate schedules are reviewed on an annual basis with the emphasis on keeping the rates as low as possible but still covering the power costs associated. Each schedule below has the updated rates as it pertains to each customer.

• Rate Schedule Summary and Billing Code
• Schedule Number 1
• Schedule Number 1.1
• Schedule Number 2
• Schedule Number 3
• Schedule Number 4
• Schedule Number 6
• Schedule Number 7
• Schedule Number 8
• Schedule Number 10
• Schedule Number 11
• Schedule Number 12
• Schedule Number 20
• Schedule Number 21
• Schedule Number 22
• Net Metering Rate Summary