Provo Power Campus
Please note that we do not set up utility accounts or take utility payments at this location – this is all handled at our Customer Service Office (3-1-1) that is located at City Hall (351 West Center St.). Also, please be aware that due to a recent conversion to a new billing system Provo City Customer Service is asking that our customers please be patient and accept our apologies for any confusion or inconveniences you might experience as we work through this transition. With this new system, we will be able to serve you better and more efficiently than ever before.
The Provo Power building & campus houses 60+ employees and approximately 45 line trucks, bucket trucks, pickup trucks, and other heavy equipment. The job duties range from Electrical Lineman, Line Clearance Arborists, Sub Station Technicians, Meter Technicians, Electrical Engineering, a 24/7 Electrical Systems Dispatch Operations Center and Administration among others.
The Provo Power building and complex pays tribute to the history of Provo Power which began in 1940. If you’d like to come by for a tour and to find out more about what we do we’d be happy to schedule an appointment. Please contact us at firstname.lastname@example.org or by calling 801-852-6886.
Troubleshooting a high utility bill.
As of July of 2020, The City of Provo converted the utility billing software. There have been several issues with the roll-out, however, the metering and services that Provo Power offers have not changed. Provo 3-1-1 Customer Service still does the utility billing for Provo City, not Provo Power. Please review the following document where it outlines some items to look out for on your bill. If you have questions about your bill or account services, please dial 3-1-1 (within Provo City limits) or call 801-852-6000.