Solar (Net Metering)
If you have questions about Solar (Net Metering), we strongly encourage you to watch the three videos in the sidebar. The first video explains an alternative option for rooftop solar, and the other two are more in-depth explanations of how net metering works in Provo.
Please make note that if you pursue net metering: If your system is oversized or creates credits on your account, those credits are zeroed out annually in February of each year with no exceptions as stated in the contract.
Before signing any contracts, please feel free to contact our office by calling 801-852-6852 if you have other questions about rooftop solar so that you can make an informed decision going forward. You can also view our Q&A.
Forms & Information
New Customers
- Permit Application Portal
- Net Metering Application Form
- Net Metering License Agreement
- Net Metering Standards
- Net Metering Acknowledgment Checklist (New Customers)
Move-in Customers
If you have recently moved into a home that has existing solar panels, you must fill out the Net Metering License Agreement and follow the steps on the checklist.
- Net Metering License Agreement (Move-in Customers)
- Net Metering Acknowledgment Checklist (Move-in Customers)
Other Information
- Net Metering Ordinance
- 2024 Net Metering Rate Summary
- Rooftop vs Shared Solar ROI Residential Calculator
We at Provo Power are supportive of Solar Generation/Net Metering, but here are some items for you to reference if you are thinking about installing solar:
There are three licenses and or certifications that every company should have at a minimum.
- A S200/ S202 electrical license
- NABCEP (North American Board of Certified Energy Practitioners) certification or equivalent.
Sales certificate for their sales team NABCEP
Engineering certificate NABCEP
Installation certificate NABCEP
- The Licensed and certified individuals should be doing the installation. No part of the install should be done by unlicensed unsupervised individuals.
In order to install a solar array that is going to perform as expected it needs to start with the design. The engineer that designs the system should have additional training as well. NABCEP
The performance of the system short and long term starts with the design.
There are many downloadable designs on the internet, but they may be boilerplate/generic and don’t meet the design standards for installation in Utah. The system should be designed for Utah specifically.
Do you know what Net Metering is and how it works?
If you don’t know what Net Metering is, the video to the right is a great in-depth description of how net metering works. Also, the diagram below is a simple explanation for the complex topic that is more specific to Provo. The current rates and policies are under review with the Municipal Council and are always subject to change, but we are available to answer any questions you may have. Give us a call at 801-852-6852.
*The information given in the diagram above is under review by the municipal council and is subject to change.
Rooftop Solar (Net Metering) Q&A
Solar Q&A 
1990-2022 Inflation Graph
SharedSolar - Community Solar
SharedSolar is Provo’s newest program that allows customers to purchase blocks of solar power from our community solar farm.
This is a great alternative to installing rooftop solar and proves to have a higher efficiency without the capital costs for the equipment on your home. Watch the video and check out RenewChoice.com for details about the SharedSolar program and other programs offered by Provo Power.
Net Metering in Provo
Provo Power is a big proponent of solar and other renewable energy sources, and we see a bright future with more and more options that are becoming readily available for our customers, with or without rooftop solar.
This video explains in great detail how net metering works in Provo, but we highly suggest that if you have questions contact us at 801-852-6802 or send an email to info@provopower.org.
Net Metering
This video should be a helpful explanation of how net metering customers are always utilizing the electrical grid and why the rates and fees are set the way they are for net metering customers in Provo.
*Please keep in mind that electrical rates are always subject to change.
Inflation Graph 1990-2022
Sales tactics from solar companies lead customers to believe that power rates increase 5-7% annually. As you can see in this graph, that is not the case and Provo Power continues to be a lower-cost power provider than the national average. (CPI – Consumer Price Index)