Electric Rates
Electric Rate Schedules
These Rate Schedules define each electrical rate structure including residential, commercial, and industrial customers, in addition to security lighting fees and others. The rate schedules are reviewed on an annual basis with an emphasis on keeping the rates as low as possible but still covering the power costs associated. Each schedule below has the updated rates as it pertains to each customer.
- September 2023 Rate Summary & Billing Codes
- Rate Schedule No. 1
- Rate Schedule No. 1.1
- Rate Schedule No. 2
- Rate Schedule No. 2.1
- Rate Schedule No. 3
- Rate Schedule No. 3.1
- Rate Schedule No. 4
- Rate Schedule No. 6
- Rate Schedule No. 7
- Rate Schedule No. 8
- Rate Schedule No. 10
- Rate Schedule No. 11
- Rate Schedule No. 12
- Rate Schedule No. 13
- Rate Schedule No. 20
- Rate Schedule No. 21
- Rate Schedule No. 22
- Rate Schedule No. 22.1
- 2024 Net Metering Rate Summary
- Troubleshooting a High Utility Bill
Utility Bills
To set up your utilities, please contact 3-1-1 Customer service by calling 801-852-6000 or by dialing 3-1-1, or visit 445 West Center Street Provo, Utah 84601.
If you send your payment in the mail or have a payment service do so, please make sure to check the remittance address. All utility payments must be sent to:
445 West Center Street
Provo, Utah 84601
We will not be held responsible for power shut-off due to late payments if they are not sent to the correct address.
Online Utility Bill Payments
Pay your bill online! You can also register to receive e-statements and set up recurring payments.